Legal
Refund Policy
Last updated: August 2026
30-day money-back guarantee. Not happy with IPTVImpact for any reason within your first 30 days? Contact support for a full refund — no forms, no hassle.
1. Eligibility
- Refund requests must be made within 30 days of the original purchase date.
- One refund per customer/household per subscription term.
- Refunds apply to the plan price paid; promotional discounts are deducted proportionally where applicable.
2. How to request a refund
Contact our support team with your order email and reason for the request. We aim to acknowledge every request within 24 hours.
3. Processing time
Approved refunds are returned to your original payment method (Stripe or PayPal) within 5–10 business days, depending on your bank or card issuer.
4. Exceptions
Refunds may be declined in cases of confirmed abuse of the service (e.g., credential sharing beyond your plan's connection limit, chargebacks filed in bad faith).
5. Contact
Ready to request a refund, or have questions? Reach out via our support channels listed on the FAQ page.
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